FAQ
Support FAQ
We offer three subscription packages:
- Daily: Receive daily reminders for your medication.
- Monthly: Get monthly reminders tailored to your medication schedule.
- Custom: Create a personalized reminder schedule that fits your needs.
To sign up, simply visit our website, choose your desired subscription package, and follow the prompts to create an account and complete your payment.
Yes! You can upgrade, downgrade, or change your subscription package at any time by visiting your account settings.
We accept various payment methods, including credit cards and PayPal. Your payment information is securely processed.
You will receive reminders via your preferred method, which can include SMS, email, or app notifications, depending on your selected options during signup.
Yes! Our Custom package allows you to set specific times for your reminders based on your medication schedule.
If you miss a reminder, you can log into your account to check your schedule and ensure you take your medication on time. We recommend setting additional alarms or notifications as a backup.
Yes, we offer a free trial period for new users. You can experience our services before committing to a paid subscription.
If you encounter any technical issues, please reach out to our support team through the contact form on our website, and we’ll assist you as quickly as possible.
You can cancel your subscription at any time by logging into your account and following the cancellation process in your subscription settings.
Yes, you will be charged immediately upon signing up for a subscription. Subsequent payments will occur according to your chosen billing cycle.
You can reach our customer support team via email at [support@myreminderpal.com] or by using the contact form on our website. We’re here to help!
